The Gcom® Customer Incident Tracking System (CITS) combines the convenience of email and the web with the utility of a personal knowledge base.

Use CITS to:

• Create your own support knowledge base.
• Submit support questions and requests.
• Submit new feature requests.
• Submit log files and diagnostic results generated by Gcom troubleshooting utilities.
• Browse previous problems and solutions.
• Generate custom reports.
• Set up custom email lists to communicate with other team members.

Our sales team will be happy to:

• Arrange a formal introduction to your Gcom support contact.
• Give you a personal overview of how to get the greatest value out of our online tracking system.

For more information, please contact sales@gcom.com.

Click here to log into CITS.